» Shipping Changes


You might have seen in the news recently about a “vape mail ban” that was passed as part of the COVID relief spending bill. We wanted to explain what this means for you and GreenSmartLiving. 

First and foremost, GreenSmartLiving will continue to operate and be here in the long term to serve our customers. 

GreenSmartLiving is focused on compliance, and all of our sales are in strict accordance with age verification rules, state bans, restrictions on sales, and excise taxes.

Summary of Industry Changes

The new law classifies vaping products as combustible cigarettes and places them under old laws to ensure that sales and taxation are appropriately addressed. This law is referred to as the PACT Act. The United States Postal Service created its final ruling for restricting vape products in October 2021. 

UPS and FedEx announced that they would also change their policy not to ship vaping products. Please note this is strictly an internal policy decision by UPS and FedEx; they can legally still carry vaping products.

GreenSmartLiving will be working with specialist carriers that can collect the required adult signature on delivery. Initially, we will not have access to the whole country, so we won’t be able to serve our entire customer base. You cannot purchase during checkout if you are out of our shipping territories. However, as these carriers’ coverage expands, we will email you to confirm that we can ship to you again.  

Changes to our Free Shipping policy

GreenSmartLiving has always offered free shipping on orders over $15. Unfortunately, our shipping costs have tripled due to this new regulation, and we must alter our policy. Moving forward, GSL will offer a tiered shipping system. The new shipping tiers will be based on the dollar amount spent. For orders under $80, shipping is $5.99. For orders $80 – $150, shipping is $4.99. For orders over $150, shipping is FREE. We will absorb the vast majority to show our commitment to our customers. However, we can no longer absorb the entire cost of all orders.

As a smaller company, these new shipping prices have almost made it impossible to continue shipping online. Still, we are willing to absorb as much of the cost as possible to continue providing smarter alternatives to traditional cigarettes. We suggest ordering more so it lasts longer and saves on shipping costs. 

GreenSmartLiving has always sought to be compliant, and you will not notice a change in the products or the service you receive. 

 If you have any questions, contact our Help Desk for more information.

Anything we can help you with?