Electronic Cigarettes

FAQ’s about our E-Cigarette product line

Refill not working or hard to puff?

Sometimes the e-liquid gel solidifies inside the cartridge, therefore not burning when puffed. How to fix this: Remove the cartridge from the e-cigarette body. Tap the white end of the cartridge 5 to 10 times against a hard surface, like a table, desk, or tile floor to loosen up the clogged e-liquid inside the cartridge. Screw the cartridge back into the e-cigarette body and puff again. It should vapor smoothly after that. 

How much nicotine is in each cartridge? 

We offer five tobacco-free nicotine levels, Salt Nicotine (50mg), Max (24mg), High (18mg), Low (6mg), and Zero (0mg). High nicotine refills are comparable to the amount of nicotine delivered by a “regular” pack of cigarettes. Low nicotine refills are comparable to the amount of nicotine delivered by a “light” pack of cigarettes.

How long should the battery last? 

Short term, your battery should stay charged for a full day if you are a frequent smoker. Long term, the battery can last from 1 to 6 months without needing to be replaced.

We have a 30-day warranty in place for any batteries that do not last that long (for more information refer to our support page). For our frequent smokers, it is suggested that you have one battery charging and one ready to smoke so you never have to wait for the battery to finish charging.

How do I know if I need to change the cartridge? 

When the cartridge is completely empty and you try to vape, it will no longer produce any vapor or taste.

Rechargeable Battery; what kind is it and can I recharge before it is drained all the way? 

We use a Lithium-ion rechargeable battery in our e-cigarette. You can recharge the battery at any time and it will not compromise the charging capacity, or shorten the life.

Does the light blinks 3 times after a long puff? 

If you take a longer than normal puff of your e-cigarette you might see the green light blinking 3 times. This is normal it just indicates that the battery needs a little rest to be able to reheat the atomizer again. Solution: Try taking shorter puffs. The battery and refill life will be extended if you avoid topping off the heating capacity of the e-cigarette battery and atomizer.

Do I need to unscrew the refill from the battery when I’m done smoking?

No, it is not necessary to do so. You can keep the refill screwed into the battery body and it will not damage the device. We do recommend keeping the refills away from high heat in order to preserve the freshness of the e-liquid inside. Some customers say that keeping the clear plastic cover the refills come with as well as covering the end tip up when not in use, makes the refill last longer and taste better until the end.

What makes GSL different from every other E-Cig?

  1. Best price for exceptional quality.
  2. Eco-friendly business model. We have donated thousands of trees as well as recycled over one million cartridges. 
  3. Trust, we’ve been in the market since 2010 and have always met all FDA requirements.


FAQ about our Company in General

DELIVERY TIME: Online Orders, Order Fulfillment and Shipping times

Online orders are downloaded from our servers and processed during business hours. Business Hours are Monday through Thursday from 9 am until 4 pm and Friday from 9 am until 2 pm MST. During our business hours, all online orders are processed at 8 am. Most orders placed within our business hours will be processed and mailed within 1 day. If an order is placed during the weekend, it will not be processed until Monday morning.

Where can I find retailers in my area?

On the GSL website, click on the FIND A STORE link at the bottom of any page. From there, you will be able to type in your zip code and see if there are retailers in your area. We recommend calling beforehand to assure the store carries the product you are looking for.

Our electronic cigarettes are spreading fast, so if you don’t see a retailer in your current area, check back frequently, chances are there will be one soon.

Also, you can recommend our e-cigarettes and accessories to your favorite smoke shop or convenience store and help be a part of our movement.

If you have any other questions feel free to contact us HERE.

Anything we can help you with?